(updated April 11, 2020)
To our Esteemed Guests, Homeowners, Vendors and Associates:
We hope this message finds you, your family, friends, colleagues and travel partners safe and out of harm’s way.
This global pandemic presents obstacles that most of our industry has never considered. As a leader of our community, we have been in contact with hotels, airlines, rental car companies, vendors, homeowners and most importantly our guests. With consideration to our homeowners and guests, our company operates in a two-sided marketplace; with this in mind, we have provided resources and established options to assist with your booking.
For our guests that purchased travel insurance, we are available to provide all necessary paperwork. Please follow the link below and let us know how we can assist:
https://insurestays.com/ptnw/ (Play Travel)
https://insurestays.com/ptnw_cfar/ (Play Travel w Cancel For Any Reason)
In the event you are unable to travel, any monies paid up to this point will become a credit towards the next year of bookings in your same villa.
If your next payment is due now — with your confirmation — we will suspend this payment. Until we know more, our team will monitor the airline industry and government agencies and wait for their confirmation of safe travel. With this, we will help you re-schedule your villa dates and reconcile your folio.
Cabo Platinum will continue to keep you updated as well as be available to help re-arrange your travel plans. The skies will clear and our dedicated team will be available when you are ready. Count on us to be here with open arms, to provide spaces to heal and recharge when this is over.
Warm Regards and Safe Travels,
Cabo Platinum Family
Cabo Tourism Board: https://visitloscabos.travel/news/coronavirus-reactive-statement
B.C.S. State Announcement: https://coronavirus.bcs.gob.mx/english/
COVID Visualizer: https://www.covidvisualizer.com/
For guests in search of a NEW place to QUARANTINE, we have established preferred rates for long term stays….