Cleaning Guidelines
Our entire team is dedicated to ensuring the health and safety of both our guests and our staff. Because of this, we have implemented new policies for increased cleaning standards. All of our staff will be wearing protective gear when entering your villa. Our housekeepers will follow a strict cleaning checklist based upon the recommendations from the CDC and WHO. You can view our new cleaning procedures and protocols HERE.
Book With Confidence
For guests looking to travel and are concerned about Government-mandated lock-downs, border restrictions and/or flight cancellations, we have created flexible cancellation and rescheduling policies. In the event your group is unable to travel to Los Cabos for one of the items listed above, we will provide you with full credit for new future dates in the same villa, with no additional re-booking fees (subject to availability and price changes based on season). Exercising this policy will require documented evidence and a registered guest list for your stay. Please read your Rental Agreement for further details.
Cabo Platinum will continue to keep you updated as well as be available to help re-arrange your travel plans. The skies will clear and our dedicated team will be available when you are ready.
Travel Insurance – Be Covered in the event of ANYTHING!
For those that want the ultimate confidence, we have teamed up with Rental Guardian and Insure Stays to provide top-of-the-line Travel Insurance. With Standard Travel Insurance, your vacation is covered up to 100% for 30 different reasons, including Government-mandated Quarantine. In addition, guests can choose to add the Premium Travel Insurance and have the confidence of being able to cancel their trip, without the need of explanation, two days before arrival. You can learn more by reviewing the information HERE.
Additional Resources are available on the InsureStays website. Find information specific to your home state:
https://insurestays.com/ptnw/ (Standard Travel Insurance)
https://insurestays.com/ptnw_cfar/ (Premium Travel Insurance)
How to Get Your COVID Test in Cabo
Posted on December 22, 2021:
Starting on December 2nd, 2021, ALL travelers, vaccinated or non-vaccinated must have a negative COVID test no more than 24-hours before their flight’s departure.
1. Your Personal Concierge will be happy to arrange for a Certified COVID-19 Test Provider to come and administer your tests in the comfort of your villa. Prices can vary by location and/or availability.
2. Click HERE to view a list of additional testing sites if you would prefer to get it done while you’re around town.
Additional COVID-19 Resources
Los Cabos is the World’s First Sharecare Health Security VERIFIED™ Destination
